Curriculum Vitae
Zain Ammar Falih
Final year Undergraduate student at the Faculty of Industrial Engineering, Telkom University, Majoring in Information Systems. He has a strong interest in UI/UX Design and Front-End Developer. While still maintaining his academic studies, he is also actively involved in many organizations. Growing an interest in IT, he is currently undertaking a UX research project with an Information Systems lecturer and has undertaken several UI/UX Design & Research projects. He also has experience in Content Creation and being an Ambassador / Talent. proven by becoming MOCP & Student Ambassador. Zain is a diligent person who always puts the best in everything he does, strives for the best and looks for continuous growth.
Sedang berjalan
Telkom University
S1 • Sistem Informasi • IPK 3.83
September 2024 - Desember 2024
UI/UX Researcher Intern
PT Telekomunikasi Selular • Magang
• MSIB Batch 7 Awardee
• Conducted in-depth research on the Digital Service Center (DSC) application and successfully identified 54 new capabilities to enhance its functionality.
• Analyzed user pain points through interviews and observation with IPTV agents and DSC users.
• Mapped features from the Monita application for seamless migration into DSC.
• Collaborated with multiple stakeholders to ensure business requirements (BR) align with user and operational needs.
• Delivered comprehensive documentation for DSC V2 development, focusing on user-centric features and operational efficiency.
Media
Mei 2024 - Februari 2025
Bluambassador
Blu by BCA digital • Pekerja Lepas
As a blu Ambassador, I am required to educate the public, especially Telkom University students regarding the use and benefits of blu. I gained a lot of knowledge, such as brand knowledge, several trainings and workshops.
September 2023 - Desember 2024
Staff Dana Usaha
Himpunan Mahasiswa Sistem Informasi (HIMSI) • Organisasi
- Created selling projects for cash & events.
- Generated a profit of 3.6 Jt Rupiah in an Open House Event with an orphanage.
- Became a committee in several events made by the organization.
September 2022 - Sekarang
Master Of Content Planner & Ambassador
Marketing Crew Telkom University Jakarta • Organisasi
- Create Content Planner for @smbtelkom.jakarta Instagram feeds according to the needs and trends at any time
- Manage the workings of the campus life Youtube content division.
- Became an ambassador in the digital team and focused on short videos.
- Handle divisions that are struggling with tasks such as creating a Content Planner, Editing Thumbnails, and making sure ambassadors have carried out their duties.
Media
Juni 2023
Dasar-dasar Desain Pengalaman Pengguna (User Experience, UX)
Google & Coursera • XFRXQK9JGM5S
Media
