Curriculum Vitae
SALSABILA KATYA PUTRI
Media Social
Industrial-Engineering cum laude (GPA 3.70) who implements and monitors project-risk frameworks across banking, government, and telecom operations. At HSBC I automated an RCA engine (11,000 + lines) and standardised 300 + control reports, embedding ISO 9001:2015-aligned SOPs, PDCA loops, and QMS dashboards that cut review latency 40 %, raised data accuracy 85 %, and eliminated duplicate risk IDs—preventing operational losses. In the public sector I designed a risk-governance map for five high-impact processes, trimmed compliance-incident exposure 20 %, and rolled out KPI heat-maps for continuous evaluation. My Balanced-Scorecard & AHP project at Telkom translated seven strategies into 12 weighted KPIs, enabling quarterly risk reviews and evidence-based mitigation.<br /> Technically fluent with Microsoft Excel / Power Query, VBA, Visio BPMN, SAP GUI, SQL, and cloud dashboards, I pair quantitative analytics with clear stakeholder communication—presenting audit-ready findings to C-suite and regulators. Certifications reinforce this toolkit: Lean Six Sigma & Six Sigma White Belt (CSSC) for DMAIC risk control, Google Project Management for Agile governance and risk logs, Alibaba Cloud Business User for cloud-hosted QMS visibility, SAP Fundamental Business 01 for ERP-based asset-risk tracking, and EF SET C2 to global partners. Backed by proven KPI design, documentation excellence, and real-time dashboarding, I am ready to help PIS identify, evaluate, & report project risk.
September 2024
Telkom University
S1 • Teknik Industri • IPK 3.70
Januari 2025 - Januari 2025
Risk and Compliance Operations Intern – Digital Business Services.
PT Bank HSBC Indonesia • Magang
● Led the standardization of 300+ regulatory-compliance control reports from 12 global functions via VBA + Power Query ETL, embedding ISO 9001:2015-aligned SOPs and QMS metrics; cut processing latency by 92% and raised data accuracy 85%.
● Redesigned the Internal Regulatory Reporting workflow with a PDCA governance, remapping 88 regulatory-compliance reports; issuing ISO-aligned SOP documentation & business-process maps, achieving full ownership ; ISO-aligned documentation in 2 weeks.
● Automated an Excel-VBA Root Cause Analysis engine analyzing 11,000+ entries, embedding QMS controls and continuous-improvement triggers that slashed review cycle by 40% and eliminated duplicate issue errors.
● Delivered 3 real-time compliance dashboards to 5 senior leaders, driving transparent external communication & cross-functional stakeholder alignment on live regulatory-control metrics aligned with ISO 9001:2015 principles.
● Communicated findings in C2-level English to regulators & cross-functional stakeholders, ensuring transparent external reporting & strengthening enterprise risk culture.
● Engineered a cross-platform Digital Queuing System with Flutter + Firebase, providing staff with secure login, real-time queue dashboards, auto-ticket assignment, and one-click Excel exports—integrating reporting data into QMS KPIs and streamlining branch operations.
Januari 2024 - Januari 2024
Business Process Improvement, SOP, And Strategy Analyst Intern - Digital Business And Technology
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
● Orchestrated business process mapping of 100+ mentoring-process activities across 50 tracks with BPMN, eliminated 35+ Non-Value-Added activities; re-sequenced 20+ core flows, boosting efficiency 15% and producing ISO-ready business-process mapping documentation.
● Developed and formalized 30 ISO 9001:2015-aligned SOPs inside a QMS framework, lifting SOP coverage from 55% to 100% through PDCA cycles & Microsoft Visio based workflow documentation.
● Built and implemented PDCA-based SOP monitoring framework and KPI dashboards for 50 mentoring sessions, tracking 100% session delivery, 100% report compliance, and 98% CSI, embedding continuous improvement and audit readiness.
● Presented and socialized standardized workflows and SOPs to program managers, startup enables, and mentors, securing cross-functional stakeholder alignment & transparent external communication through monthly leadership reports.
● Drove full-cycle commercial due diligence on an HR-tech SaaS raise, authoring a 40-page report triangulating market sizing, peer multiples, and cash-flow forecasts to support valuation defense – equipping senior sponsors as client facing with a fact-based go/no-go call.
● Simulated multi-scenario growth cases using internal models, analyzing revenue-cost assumptions and identifying pricing levers to support margin expansion and early EBITDA breakeven.
Juni 2023 - Agustus 2023
Strategic KPI & Performance Analyst Intern
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
● Architected a Balanced Scorecard system for 7+2 digital products, translating 7 strategies & 9 objectives into 12 KPIs across 4 perspectives and weighting priorities with AHP, enabling quarterly strategy-to-KPI governance.
● Prioritized “market expansion & product innovation” at 56.6% and the Net-Profit-Margin KPI at 26.72% using AHP-based simulated model, supplying executives with data-driven resource-allocation dashboards & evidence-based decision-making.
● Embedded SLA & SLG efficiency metrics (baseline 43%, target days fulfilment target) into internal-process KPIs, instituting continuous process-improvement loops and audit-ready KPI dashboards.
● Facilitated SWOT-TOWS strategy workshops and a cause-effect strategy map with 4 BPPLP managers, achieving scorecard validation and unit-wide stakeholder communication alignment.
Januari 2023 - Januari 2023
Quality System and Risk Governance Intern
BADAN KEPEGAWAIAN DAERAH • Magang
● Engineered & Facilitated a PMO-driven business process mapping for Advanced Government Program, reducing manual handoffs by 30% & aligning 9 core activities with ISO 9001:2015 standards, thereby laying the groundwork for streamlined digital transformation roadmap.
● Led cross-functional stakeholder workshops (5 sessions) to validate and align redesigned Standard Operation Procedures templates for 10 critical tasks, ensuring 100% compliance with Government Regulation and strengthening internal governance across 4 units.
● Conducted a comprehensive gap analysis on 10 existing SOPs using ISO 9001:2015, identifying 7 missing subprocesses and driving a PDCA cycle that elevated SOP completeness from 60% to 100% coverage.
● Engineered & rolled out a KPI-driven dashboard in Microsoft Excel that tracked 12 performance metrics – covering planning, selection, & ongoing monitoring phase – enable BKD leadership to shorten decision cycles by 50% & adopt data-driven interventions.
● Coordinated PMO-aligned risk governance framework by mapping 5 major process risk, establishing real-time feedback loops with 4-unit heads, and cutting potential compliance incidents by 20%.
Juli 2025
Business User - Certified Associate
Alibaba Cloud • ACFW340250700216784
Covers IaaS, PaaS, SaaS models to drive cloud-based QMS dashboards, digital-transformation roadmaps, and IT–business strategy alignment.
Mei 2025
SIX SIGMA WHITE BELT
The Council for Six Sigma Certification (CSSC) • Lp086rS8Fv
Provides DMAIC toolset for waste elimination, QMS-aligned KPI tracking, and continuous-improvement loops per ISO 9001:2015
September 2021
Juri Institusi Kompetisi Debat Mahasiswa Indonesia
Pusat Prestasi National - Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi, Seketariat Jendral, Pusat Prestasi Nasional • 1950/J3/KM.01.02/2021
Appointed as a national adjudicator through a competitive multi-tier selection (university → regional → national), under Indonesia’s Ministry of Education. Trusted to ensure assessment integrity and strategic implementation of national evaluation systems.
1. Assessed 16 university teams using standardized KPI-based rubrics focused on argumentation logic, evidence strength, and communication strategy—aligning with strategic performance policy at national scale.
2. Enforced national adjudication SOPs and quality management systems, achieving 100% scoring accuracy with zero disputes, reinforcing data integrity and process compliance.
3. Collaborated with 4 head adjudicators in cross-institutional project management, streamlining execution, accelerating result finalization, and driving operational improvements in national academic event delivery.
This experience strengthened my core capabilities in strategic evaluation, stakeholder coordination, and structured project execution—mirroring the rigor required in consulting, governance, and performance management.