Curriculum Vitae
ALIFA SALMAH
A Bachelor’s graduate in Sharia Economics from Trunojoyo Madura University with solid academic and organizational experience. Actively participated in the Faculty Student Executive Board (BEM) as Secretary General, showcasing strong leadership, communication, and time management skills. Gained practical experience as a Customer Service intern at Bank Syariah Indonesia, excelling in customer relations and administrative support. Certified as a Professional Administrator with a Junior Secretary qualification issued by BNSP, demonstrating expertise in professional administration. Additionally, developed hands on skills in social media management and content creation as an influencer on Instagram, with proven success in audience engagement, brand collaborations, and campaign execution.
Juli 2024
Universitas Trunojoyo Madura
S1 • Ekonomi Syariah • IPK 3.78
Januari 2023 - Desember 2023
Secretary General
BEM Islamic Faculty • Organisasi
- Managed and organized official documents, including drafting and distributing letters, handling permits, creating regulations, and maintaining archives systematically. Ensured all secretarial tasks were completed accurately and on time to support organizational operations effectively.
- Prepared and facilitated meetings by managing schedules, arranging venues, and providing necessary equipment and presentation materials. Recorded and distributed detailed meeting minutes to ensure clarity and alignment on key decisions and action points.
- Actively participated in planning, organizing, and executing campus events and student activities, ensuring alignment with organizational objectives. Coordinated with multiple divisions to achieve seamless collaboration and successful event outcomes.
- Collaborated with team members to establish clear guidelines and workflows that improved operational efficiency. Maintained open and effective
communication across the organization to streamline decision-making processes.
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Desember 2022 - April 2023
Costumer Service
PT Bank Syariah Indonesia Tbk • Magang
- Successfully met a daily target of assisting in the opening of 3 online accounts per day, resulting in an estimated total of 240 accounts during the internship period (based on 5 working days per week).
- Utilized social media platforms, including WhatsApp and Instagram, to promote digital banking services and engage with prospective customers.
- Provided professional guidance to customers throughout the online account opening process, ensuring smooth experiences and high customer
satisfaction.
- Supported the creation of concise and informative promotional messages for digital campaigns on social media and other communication platforms.
- Compiled daily reports on new account openings and customer feedback regarding the digital banking experience.
Januari 2025
Microsoft Excel Basic Formula
MySkill • 213139/EXL/LM/01/2025
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Januari 2023
Certificate of Competence Professional Office Administration
Indonesian Professional Certification Authority (BNSP) • 82110.4120.0.0000249.2023
- Pengelolaan Dokumen :
Kemampuan untuk mengelola surat masuk dan keluar, arsip dokumen, serta data dengan sistem pengarsapan yang efektif dan efisien.
- Administrasi Perkantoran :
Menyusun laporan, jadwal, serta dokumentasi administrasi lainnya.
- Komunikasi Profesional :
Mengelola komunikasi bisnis, baik lisan maupun tertulis, dengan tata bahasa yang sesuai dan sopan.
- Pengorganisasian Jadwal dan Acara :
Mengatur agenda pimpinan, rapat, serta kebutuhan administrasi terkait acara kantor.
- Penguasaan Teknologi Perkantoran :
Mengoperasikan perangkat lunak Microsoft Office (Word, Excel, PowerPoint) untuk mendukung kegiatan administrasi.
- Etika Kerja dan Kerahasiaan :
Memahami pentingnya etika kerja, kerahasiaan informasi, dan pelayanan profesional kepada pimpinan serta kolega.
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