Curriculum Vitae

LAILA NOFIANI

LAILA NOFIANI

Kab. Tangerang
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Experienced professional with a strong background in International Relations science, skilled in realationship, public relations, human resources and procurement within insurance corporations. Adaptable to fast-paced environments and experienced in navigating complex corporate structures. Passionate about professional growth and cultivating excellence. Open<br /> to new opportunities to leverage my skills and expertise in contributing to organizational success.<br /> <br /> Resourceful Specialist offering expertise in relationship manager, problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with<br /> a positive attitude. Willingness to take on added responsibilities and goals target.

Sedang berjalan
Universitas Esa Unggul

S1 Psikologi IPK 3.38

Oktober 2023 - Mei 2025
BANCASSURANCE SPECIALIST

PT BNI Life Insurance Contract Base

As a Bancassurance Specialist at BNI Life, I was responsible for promoting and selling life insurance products through the bank's network, building strong relationships with bank staff and clients, and achieving monthly sales targets. My role involved understanding customer financial needs, providing tailored insurance solutions, and delivering excellent after-sales service to ensure customer satisfaction and policy retention.


September 2023 - Oktober 2023
FRONTLINER

PT BLIBLI.COM Pekerja Lepas

As a Frontliner Sales at Blibli.com, I was responsible for providing excellent customer service, promoting products effectively, and ensuring a smooth shopping experience for all customers. My role involved engaging directly with clients, identifying their needs, and offering tailored solutions to drive sales. I consistently met and exceeded sales targets while maintaining high standards of professionalism and customer satisfaction in a fast-paced retail environment.


Juli 2023 - September 2023
MARKETING AGENT OFFICER

PT SWAPRO INTERNATIONAL (WOM FINANCE) Contract Base

As a Marketing Agent Officer at PT Swapro International (WOM Finance), I was responsible for promoting financial products, acquiring new customers, and maintaining strong client relationships. I consistently met sales targets by implementing effective marketing strategies and conducting field visits to potential clients. My role also involved processing customer applications, ensuring data accuracy, and providing excellent after-sales service to maintain customer satisfaction and loyalty.


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Agustus 2017 - September 2023
STORE SUPERVISOR

PT BASA INTI PERSADA (NOBBY) Contract Base

As a Store Supervisor at PT Basa Inti Persada (Nobby), I was responsible for overseeing daily store operations, ensuring excellent customer service, managing staff performance, and maintaining inventory accuracy. I led the team to achieve sales targets, implemented effective visual merchandising strategies, and provided training to enhance employee skills and productivity. My role also involved handling customer complaints professionally and ensuring a clean, organized, and engaging shopping environment.


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April 2017 - Juli 2017
MARKETING

PT ASTRA HONDA Contract Base

A highly motivated and results-driven marketing professional with strong analytical and communication skills, seeking to contribute to PT Astra Honda Motor’s continued success through innovative marketing strategies and customer engagement. Possesses a solid understanding of market trends, consumer behavior, and brand development, supported by hands-on experience in campaign planning, digital marketing, and market research. Committed to driving brand growth and fostering strong relationships with both internal teams and external partners.

Agustus 2023
TOEFLE

UNIVERSITAS ESA UNGGUL S121/BMB/UEU/TFLP/68


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April 2022
AWARD ACHIVEMENT 116%

PT BASA INTI PERSADA 1


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Hard Skills:
Kemampuan Affiliate Marketing
CRM systems (Customer Relationship Management)
Market analysis
Salesforce
Strategi & Perencanaan Penjualan
Upselling
CRM (Customer Relationship Management)

Soft Skills:
Adaptabilitas
Adaptif
Problem-solving
Analitis
Decision-making
Communication
Mendengarkan aktif
Empati
Kepemimpinan
Kesabaran
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