Curriculum Vitae
Charissa Salsabilla
Media Social
Dynamic final-year Business Management student at Sepuluh Nopember Institute of Technology, currently serving as Director of Human Capital at 180 DC ITS. Passionate about unlocking people’s potential. Thrive in fast-paced, collaborative environments and driven by growth, empathy, and purposeful execution. I have a strong interest in Human Capital development where I enjoy exploring how people think, work, and make decisions.
Sedang berjalan
Institut Teknologi Sepuluh Nopember
S1 • Manajemen Bisnis • IPK 3.48
Juli 2025 - Sekarang
Sales Area Retail
PT Pertamina Patra Niaga • Magang
- Coordinated with internal teams and external stakeholders to support retail operations (Pertashop) across East Java.
- Collected and synthesized data from over 175+ partners for regional performance analysis and reporting.
- Conducted web scraping of over 5,500 user reviews to assess MyPertamina app ratings and identify improvement areas.
- Conducted business process analysis and pain point mapping based on user behavior and feedback to identify opportunities for MyPertamina.
Maret 2024 - November 2024
Internationalization and Development
international Engagement Association • Organisasi
- Led the International Academic Engagements event in collaboration with Saxion University (Netherlands), resulting in 150+ participants and increased 20% satisfaction rate. Demonstrated stakeholder management, event planning, and cross-cultural communication.
- Coordinated and facilitated a 3-day Internalization Bootcamp on technical standards, project planning, and monitoring, engaging 40+ student participants.
- Served as committee member for Yuntech University Taiwan’s Summer Camp in Surabaya, hosting 70 international participants.
- Successfully executed five international-themed events within months, involving students from various European countries and fostered
Januari 2024 - Sekarang
Director of Human Capital
180 Degrees Consulting ITS • Organisasi
- Led cross-functional projects involving 8 divisions and managed end-to-end analysts recruitment processes, including screening 350+ CVs and coordinating 100+ interviews.
- Increased internal engagement by 25% through initiatives such as team-building events, membership management, and cross-divisional projects.
- Exceeded membership program recruitment KPIs with 150+ member sign-ups and a 96.4% satisfaction rate for batch 1.
- Oversaw 94 quarterly analyst performance reports, improving satisfaction and transparency by 20% through clearer goal-setting and aligned feedback mechanisms.
Mei 2025
2nd Winner International Business Case Competition by ShARE ITB x NTU Product
ShARE Institut Teknologi Bandung Indonesia and Nanyang Technological University Singapore • -
Developed a go-to market strategy and designing a ride-hailing application, along with formulated relevant partnership and omni-channel marketing strategies
Media
Januari 2025
1st Winner Business Case Competition (National)
Prasetya Mulya University x Fore Coffee • -
Created a new USP for Fore Coffee to become the top-of-mind local coffee brand in Indonesia by implemented operational excellence through ForeSpace, ForeEveryoneClose, and ForeExpress, supported by an omni-channel marketing strategy, UGC, and customer data optimizations
Media
