Curriculum Vitae
Aldi Ansyah
Media Social
With over 5 years of experience in the telecommunications industry, I am a skilled and dedicated helpdesk professional who excels at providing top-notch customer support, resolving technical challenges, and leading teams to success. Currently, I serve as the Helpdesk at PT. TELKOM AKSES, where I oversee the incident management process, ensure network quality, and handle customer complaints for consumer services in West Jakarta.
April 2024
Universitas Dian Nusantara
S1 • Teknik Informatika • IPK 3.65
September 2018 - Sekarang
Staff Helpdesk
PT Telkom Akses • Full Time
With over 5 years of experience in the telecommunications industry, I am a skilled and dedicated helpdesk professional who excels at providing top-notch customer support, resolving technical challenges, and leading teams to success. Currently, I serve as the Helpdesk at PT. TELKOM AKSES, where I oversee the incident management process, ensure network quality, and handle customer complaints for consumer services in West Jakarta.