Curriculum Vitae
Agis Rahmatal Ilah
I am a graduate with a Bachelor's Degree in Mathematics from Universitas Jember. I have internship experience as a Micro Staff at Bank Syariah Indonesia, where I handled the Hajj payment settlement process for over 100 customers, ensuring all supporting requirements were met efficiently and accurately, contributing to a 100% success rate in smooth and timely Hajj departures. I have certifications and training in Excel Basic to Advanced, Introduction to Data Analytics, Python Data Analytics, Foundations: Data, Data, Everywhere, Data Analysis with Spreadsheets and SQL, and Data Analyst Academy. I possess expertise in Data Analyst, Back Office, and Administration. I am eager to continue growing and developing professionally, leveraging my strong ability to quickly learn new concepts and skills, along with my effective communication abilities.
Oktober 2024
Universitas Jember
S1 • Matematika • IPK 3.49
Mei 2023 - Juni 2023
Customer Service Intern
PT Bank Syariah Indonesia Tbk • Magang
-Provided exceptional customer service by assisting clients with various banking transactions, including opening and closing accounts, mobile banking activation, cash deposits, and withdrawals, ensuring a seamless and satisfactory banking experience for over 50 customers daily.
-Handled the Hajj payment settlement process for over 100 customers, ensuring all supporting requirements were met efficiently and accurately, contributing to a 100% success rate in smooth and timely Hajj departures.
-Delivered tailored banking solutions through proactive customer interactions, addressing diverse client needs with professionalism, responsiveness, and attentiveness, leading to a 20% improvement in customer satisfaction
-Successfully marketed and closed deals for mosque account openings, securing agreements with 3 mosques, contributing to the company’s client expansion and increasing institutional account acquisitions.
Media
Februari 2023 - Mei 2023
Micro Staff Intern
PT Bank Syariah Indonesia Tbk • Magang
-Conducted comprehensive credit assessments for micro People's Business Credit (KUR) financing applications, including on-site field surveys of over 50 clients per month.
-Assisted in verifying the creditworthiness of potential clients through banking system checks, ensuring full compliance with banking regulations and internal risk assessment standards.
-Managed the end-to-end micro-financing process, from document collection and financial report analysis to the preparation of more than 10 supporting documents per day, ensuring smooth finalization for client signatures and seamless fund disbursement.
-Ensured the accuracy of customer profiles and financial activities by meticulously recording income and expenses of over 20 clients per day in Excel, identifying spending patterns and potential financial risks.
-Promoted microcredit products to entrepreneurs, traders, and other business owners using persuasive and educational approaches, successfully acquiring over 10 new clients per month for credit applications.
Media
Februari 2025
Python Data Analytics
Meta (Coursera) • https://coursera.org/verify/ITS6EH7R5CLH
Successfully learn Introduction to Python, Basic concepts of python, Acquiring and Scrubbing data with Panda, Exploring data with Python, Modeling and interpreting data with python
Media
Februari 2025
Foundations: Data, Data, Everywhere
Google (Cousera) • https://coursera.org/verify/GKLHZERG4A5J
Successfully learn Processes used by junior or associate data analysts in their daily work, Key analytical skills (data cleansing, data analysis, data visualization) and tools (spreadsheets, SQL, R, Tableau) in addition to professional tools, Terms and concepts relevant to the junior data analyst role, The role of analytics in the data ecosystem, Self-Assessment of analytical thinking.
Media
Januari 2025
Introduction to Data Analytics
Meta (Cousera) • https://coursera.org/verify/12OCT8PE04SI
Successfully learn Working with data, Acquiring and scrubbing data, exploring and modeling data, Interpreting Data, GenAI in data Analysis
Media
Januari 2025
Preparing Data for Analysis with Microsoft Excel
Microsoft (Coursera) • https://coursera.org/verify/IK9AON1SE6OK
Successfully studied Excel Basics, Formulas and functions, Preparing data for analysis using functions, Preparing data for analysis with Microsoft Excel
Media
Januari 2024
Data Analyst Academy
Cybertrend Data Academy • 311223.CDA.MSIB.5.PDA078
Successfully studied SQL for Data Analytics, Data Preparation with Tableau, Understanding Data and Business, Advanced Data Visualization, Visual Design for Analytics, Python for Analytics