Curriculum Vitae

Sintya Alfafa

Sintya Alfafa

Kota Surabaya
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Vision: To become individuals who uphold Hablumminallah (relationship with God), Hablumminannas (relationship with other people), and Hablumminal'alam (relationship with nature).<br /> Mission: <br /> 1. Striving to empower personal responsibility by maintaining integrity, discipline, and moral values.<br /> 2. Continuously learning and growing intellectually and emotionally.

Sedang berjalan
Universitas Airlangga, Surabaya

S1 Ekonomi IPK 3.70


Mei 2021
SMA NEGERI 1 KRAGAN

SMA/SMK Ilmu Pengetahuan Alam (IPA) Nilai rata-rata: 81.53

Juli 2024 - Agustus 2024
General Banking

PT Bank Syariah Indonesia Tbk Magang

- Learned organizational workflows, teamwork, and customer communication in a structured financial institution.
- Conducted market research of competing companies by locating Brilink coordinate points of 10,000+ data in several provinces such as East Java, NTB, NTT, and Bali.
- Assisted in processing basic customer services and administrative banking tasks.
- Rotated across general banking divisions to understand front office operations and service compliance.


Agustus 2023 - Sekarang
Researcher & Assistant Personal

BAF Research Pekerja Lepas

- Supported academic research in the fields of human resource management, Islamic finance management, and digital financial technology with a focus on KPIs (Key Performance Indicators).
- Created PPT presentations with Microsoft Tools and AI support and also visual posters to support lecturers in effectively delivering research-based lessons.
- Regularly updated learning contracts and course syllabi (RPS) to reflect semester-based academic changes


Oktober 2022 - Sekarang
Journalist and Presenter

Universitas Airlangga Magang

- Developed 10+ expert-based articles monthly by conducting in-depth interviews with professors, enhancing organizational visibility, and intellectual branding.
- Strengthened to a 65% improvement in editorial performance.
- Supported talent recognition and institutional image-building efforts through strategic storytelling across official and social media channels.
- Selected as 1 of 10 editorial team members for the official UNAIR magazine from a pool of 24 journalists, based on consistency and leadership in academic writing projects.

Februari 2025
Accelerated Competency Certification - Applied Microsoft Office.

DPKKA and LPK Faculty of Economics and Business UNAIR in collaboration with TRUST TRAINING PARTNERS. 25EVA0114

The training lasted for two months and covered basic Microsoft Office skills, with the first two weeks focusing on Word, the next two weeks on Excel, and the following two weeks on PowerPoint. Participants learned how to create structured documents, process data using formulas and functions, and create professional presentations for communication and reporting purposes in the workplace.


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November 2024
Indonesian Professional Certification Authority (BNSP)

Certification Institution of Indonesian Service Management JSQO 7020942290008082024

Apply the basics of verbal communication both in person and on the phone with colleagues and customers, as well as applying professional ethics and handling customer needs.


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Oktober 2024
Indonesian Professional Certification Authority (BNSP)

Indonesian Digital Marketing Professional Certification Agensy 731002431300102342024

Using internet-based software, using social media applications, processing research data, and analyzing media.


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Hard Skills:
CRM systems (Customer Relationship Management)
Kecerdasan Buatan (AI)
Kemampuan Manajemen Kontrak
Administrator Basis Data
Kemampuan Bahasa Asing
Strategi & Perencanaan Penjualan
Kemampuan Menulis
Pengetahuan produk atau layanan
Manajemen pemangku kepentingan
Analisis SWOT
Metode riset pengguna (wawancara, survei)

Soft Skills:
Adaptabilitas
Communication
Mendengarkan aktif
Keterampilan menulis
Ketelitian
Keterampilan komunikasi interpersonal
Keterampilan presentasi
Pemikiran strategis
Perhatian terhadap detail
Kecerdasan emosional
Kejujuran
Perencanaan
Prioritas
Terbuka pada umpan balik
Manajemen waktu
Etiket tempat kerja