Curriculum Vitae

Rizma Agustin
Detail-oriented and data-driven Statistics student with hands-on experience in daily KPI reporting, operational monitoring, and service performance analysis during internship at Telkom Akses. Skilled in data analysis, dashboard visualization, and trend evaluation using Python, Excel, and Looker Studio. Actively involved in the Coding Camp powered by DBS Foundation (Machine Learning path), with proven ability to apply analytical thinking in real-world business problems. Passionate about supporting customer service operations through accurate data tracking and insightful reporting to enhance service quality and escalation processes.
Sedang berjalan
Universitas Diponegoro
S1 • Statistika • IPK 3.44
April 2025 - April 2025
Research Team
Solopos Institute - Solopos Media Group • Magang
Conducted web scraping from Google Search to collect relevant textual data for sentiment analysis related to SBBI (Surakarta Big Brand Index) project., Classified data into positive, negative, and neutral sentiment labels based on manual review and criteria guidelines then reported to mentor for further analysis and integration into project reports.
Juli 2024 - September 2024
Performance and Finance
PT Telkom Akses • Magang
Reported daily KPI IOAN to manager, then analyzed and evaluated indicator KPI in Telkom Akses, Resulted in 14 reports to identify areas that require improvement and provide recommendations for improvement, Monitored and documented 10+ company financial transactions daily
Media
Februari 2025
Machine Learning Engineering
Dicoding • 81P2LLNGNZOY
Completed a 5-month independent study program under the Machine Learning Engineering path, focusing on in-depth learning of machine learning, model deployment, and AI-based solution development. The curriculum included supervised and unsupervised learning, deep learning with TensorFlow, and a final project involving a recommendation system and image classification. Participants also received soft skills training, attended live ILT (Instructor-Led Training) sessions, and earned certifications from Dicoding.
Media
Desember 2024
Statistics using R for Data Scientist
DQLab • DQLABINTR1CSIVJN