Curriculum Vitae
Rachel Sinaga
I hold a Bachelor's degree in Communication Science from Jenderal Soedirman University with a strong foundation in public relations, media handling, and stakeholder engagement. Experienced in corporate communication, social media management, and event organizing. Proficient in media monitoring, content creation, and relationship management to enhance brand reputation and public trust. Currently seeking opportunities as a Public Relations Specialist, Corporate Communication Officer, or Media Relations Officer to contribute to strategic communication and organizational growth.<br /> Interest: Public Relations Specialist, Corporate Communication Officer, Media Relations Officer, Social Media Strategist.
Februari 2025
Universitas Jenderal Soedirman
S1 • Ilmu Komunikasi • IPK 3.71
Desember 2024 - Januari 2025
Customer Service Mobile
PT Kereta Api Indonesia (Persero) • Pekerja Lepas
Provided mobile customer service assistance, handling ticket purchases, cancellations, and
passenger inquiries during the peak holiday season.
Assisted 100+ passengers per day, ensuring smooth operations and enhancing customer experience
in a high-traffic environment.
Managed time, situational responses, and interpersonal communication to effectively resolve passenger
concerns and optimize service delivery.
Media
Februari 2024 - Juni 2024
Communication Staff
PT Angkasa Pura I • Magang
Managed media handling for 30+ media representatives, planned media gatherings, and
monitored 200+ daily news mentions related to the company.
Created internal reports, presentation materials, and broadcast messages post-meetings while
documenting key discussions.
Produced and edited 10+ corporate videos and flyers, handled voice-over and talent roles, and
documented company activities for internal archives.
Desember 2023 - Februari 2024
Public Relations
PT Kereta Api Indonesia (Persero) • Magang
▪ Managed media handling for 30+ media representatives, planned media gatherings, and
monitored 200+ daily news mentions related to the company.
▪ Created internal reports, presentation materials, and broadcast messages post-meetings while
documenting key discussions.
▪ Produced and edited 10+ corporate videos and flyers, handled voice-over and talent roles, and
documented company activities for internal archives.
Januari 2022 - Agustus 2022
Filter Maker & Campus Icon at BUBU × Snapchat Indonesia
BUBU • Pekerja Lepas
▪ Designed and published 10+ Snapchat filters monthly based on predetermined themes.
▪ Promoted filters to campus communities and Snapchat users to increase engagement.
▪ Achieved 100,000+ views on 2-3 filters, demonstrating strong creative impact.
Januari 2021 - Juli 2021
Customer Service & Finance Admin
CV. Muara Indo • Magang
▪ Served 30+ customers daily for shipment processing and inquiries.
▪ Managed financial records and daily transaction bookkeeping.
▪ Ensured smooth logistics operations by coordinating with couriers and handling shipment issues.
Januari 2021 - Januari 2022
Agent Insurance
Infinity Agency Financial Planner • Magang
▪ Sold 3-4 insurance products through persuasive communication and negotiation.
▪ Educated potential clients on financial planning and insurance benefits.
▪ Built and maintained relationships with clients to ensure long-term satisfaction.