Curriculum Vitae
Muhammad Raihan Nugroho
Highly motivated freshgraduate from Syarif Hidayatullah State Islamic University Jakarta. Detail-oriented and organized with experience in document management, internal communication, marketing and commercial coordination. Strong ability to handle multiple tasks, data entry, and support operational efficiency.
Februari 2025
Universitas Islam Negeri Syarif Hidayatullah Jakarta
S1 • Agribisnis • IPK 3.35
Maret 2025 - Mei 2025
Client Succes Client Experience Intern
PT Moladin Digital Indonesia • Magang
- Resolved 30+ daily customer needs and complaints via Mitel/Yellow.ai.
- Boosted weekly loan applications by 15% via consultative selling.
- Verified 150+ weekly leads with marketing team, achieving 15% sales conversion rate.
- Boosted on-time payments by 15% through systematic follow-ups with 200+ weekly customers.
- Maintained 100% accurate customer records by logging all interactions in company CRM.
Media
Juni 2024 - Desember 2024
marketing intern
PT Rakaditu • Magang
- Established and maintained direct client relationships through effective communication to analyze their needs and provide appropriate solutions.
- Closed 20+ monthly B2B orders through institutional outreach
- Coordinated with Telemarketing and Purchasing teams to streamline order documentation and procurement processes.
Media
November 2023 - Mei 2024
Internal Communication Intern
PT Pertamina Patra Niaga • Magang
- Drafted, reviewed, and revised legal documents, including Work Agreement Letters (SPK), Purchase Requisitions (PR), Pre-orders (PO), and Service Acceptance (SA).
- Assisted in managing and summarizing the division’s monthly expenditures.
- Assisted in coordinated internal events for over 900+ employees, ensuring seamless execution and engagement.
- Managed corporate souvenirs inventory, logistics, guest invitations for various company events.
- Prepared reports from divisional and departmental meetings.
Media
Januari 2023 - Februari 2023
Administrasi & Content Creator
Garis Kebun • Magang
- Developed comprehensive product expertise to produce engaging content and manage administrative duties.
- Increased social media engagement by 30% via 8 videos (1.3K+ views).
- Contributed to supply chain operations by collecting and managing warehouse and transportation data, as well as assisting in product distribution tracking to minimize delays.
- Monitored the daily movement of 10+ agricultural product SKUs (Stock Keeping Units) using Excel.
- Conducted data entry for sales reports using Excel and Word.
Media
