Curriculum Vitae

Linda Camelia

Linda Camelia

Kab. Bandung
Terakhir login 6 bulan yang lalu

Undergraduated<br /> Industrial Engineering

Agustus 2024
Universitas Telkom

S1 Teknik Industri IPK 3.48

Juli 2024 - Sekarang
Intern as Customer Service Operation

PT Telekomunikasi Indonesia International Magang

• Collected and allignment 1379 CIDs from each incoming customer order within one month.
• Rechecked 136 customer orders whose CIDs were not recorded for re-alignment.
• Collaborated and communicated with each PM in the provisioning team to ensure the latest progress regarding
migration and parallel orders.
• Reported twice a week (Tuesday and Thursday) to VP and all CiSO team (through whatsapp group) regarding
the latest weekly progress of migration and parallel orders.
• Create reports and ensure progress updates of new orders (IPLC, Zenlayer, and DIA Immigration) by
collaborating and communicating with each PM and SPV of the provisioning team which will be reported to
the provisioning SPV once a week (on Friday).
• Perform service termination on each completed order according to the provisioning termination lis


Juli 2023 - September 2023
Junior QA

PLN ULP Sumber Magang

- Actively participated in regular team meetings discussing project updates, challenges faced,
and potential solutions.
- Reviewed technical documentation such as drawings, specifications, and work instructions for
accuracy and completeness.
- Assisted in development of statistical process control SPC charts to monitor process stability
over time.


Agustus 2022 - Januari 2023
Staf Divisi Performance

Incoustic HMTI Organisasi

• Searching for talent that will perform at an event.
• Looking for information related to music trends that are in demand.
• Collecting data - data related to music trends that are in demand


Agustus 2022 - Januari 2023
Waitress / Cashier

Telu Grill Streetfood Part Time

- Balanced cash drawer at beginning and end of each shift.
- Offered customers information about upcoming promotions and available items.
- Addressed customer questions and complaints with professionalism.
- Approached and solved problems with initiative and sound judgment.
- Provided information to customers on products or services.
- Promoted loyalty programs and store cards.
- Gave customers full attention and attended to their needs.
- Engaged customers in pleasant conversation while completing cash register transactions.


Juni 2022 - Desember 2022
Junior Barista

Coffee Valley Part Time

- Prepared beverages with speed and accuracy to minimize customer wait times.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Ensured consistent quality of drinks by following recipes and presentation standards.
- Delivered excellent customer service and prompt food and beverage delivery.Operated cash
register, processed customer payments, and provided accurate change


Januari 2022 - Maret 2024
Staf Divisi

BURT MPM HMTI Organisasi

• Developed the organization recruitment system process to successfully increase the number of applicants
by 50%.
• Supervise members of MPM HMTI Conduct performance appraisal of MPM HMTI members Maintain
the quality and credibility of all MPM HMTI members Arranging and implementing a series of events to
improve the quality of MPM HMTI members Become a vessel to accommodate complaints from all MPM
HMTI members Act as a mediator if there are problems that occur between MPM HMTI members
Establish cooperation with fellow MPM within one university or outside Telkom University.


Agustus 2021 - Agustus 2021
Staf Disvisi Acara

Inaugurasi HMTI Organisasi

Planning and organizing series of events Creating event concepts Ensuring the event goes according to the
rundown Responsible for the entire series of events

Hard Skills:
Data Analysis
Analitik
Operasional Customer Success
Kemampuan Bahasa Inggris
Keterampilan Kepemimpinan
Proyek Microsoft
Penjadwalan

Soft Skills:
Adaptif
Komunikasi yang jelas
Empati
Komunikasi
Menghormati pendapat berbeda
Rasa hormat
Kerjasama Tim
Manajemen waktu