Curriculum Vitae

Linda Camelia
Undergraduated<br /> Industrial Engineering
Agustus 2024
Universitas Telkom
S1 • Teknik Industri • IPK 3.48
Juli 2024 - Sekarang
Intern as Customer Service Operation
PT Telekomunikasi Indonesia International • Magang
• Collected and allignment 1379 CIDs from each incoming customer order within one month.
• Rechecked 136 customer orders whose CIDs were not recorded for re-alignment.
• Collaborated and communicated with each PM in the provisioning team to ensure the latest progress regarding
migration and parallel orders.
• Reported twice a week (Tuesday and Thursday) to VP and all CiSO team (through whatsapp group) regarding
the latest weekly progress of migration and parallel orders.
• Create reports and ensure progress updates of new orders (IPLC, Zenlayer, and DIA Immigration) by
collaborating and communicating with each PM and SPV of the provisioning team which will be reported to
the provisioning SPV once a week (on Friday).
• Perform service termination on each completed order according to the provisioning termination lis
Juli 2023 - September 2023
Junior QA
PLN ULP Sumber • Magang
- Actively participated in regular team meetings discussing project updates, challenges faced,
and potential solutions.
- Reviewed technical documentation such as drawings, specifications, and work instructions for
accuracy and completeness.
- Assisted in development of statistical process control SPC charts to monitor process stability
over time.
Agustus 2022 - Januari 2023
Staf Divisi Performance
Incoustic HMTI • Organisasi
• Searching for talent that will perform at an event.
• Looking for information related to music trends that are in demand.
• Collecting data - data related to music trends that are in demand
Agustus 2022 - Januari 2023
Waitress / Cashier
Telu Grill Streetfood • Part Time
- Balanced cash drawer at beginning and end of each shift.
- Offered customers information about upcoming promotions and available items.
- Addressed customer questions and complaints with professionalism.
- Approached and solved problems with initiative and sound judgment.
- Provided information to customers on products or services.
- Promoted loyalty programs and store cards.
- Gave customers full attention and attended to their needs.
- Engaged customers in pleasant conversation while completing cash register transactions.
Juni 2022 - Desember 2022
Junior Barista
Coffee Valley • Part Time
- Prepared beverages with speed and accuracy to minimize customer wait times.
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Ensured consistent quality of drinks by following recipes and presentation standards.
- Delivered excellent customer service and prompt food and beverage delivery.Operated cash
register, processed customer payments, and provided accurate change
Januari 2022 - Maret 2024
Staf Divisi
BURT MPM HMTI • Organisasi
• Developed the organization recruitment system process to successfully increase the number of applicants
by 50%.
• Supervise members of MPM HMTI Conduct performance appraisal of MPM HMTI members Maintain
the quality and credibility of all MPM HMTI members Arranging and implementing a series of events to
improve the quality of MPM HMTI members Become a vessel to accommodate complaints from all MPM
HMTI members Act as a mediator if there are problems that occur between MPM HMTI members
Establish cooperation with fellow MPM within one university or outside Telkom University.
Agustus 2021 - Agustus 2021
Staf Disvisi Acara
Inaugurasi HMTI • Organisasi
Planning and organizing series of events Creating event concepts Ensuring the event goes according to the
rundown Responsible for the entire series of events