Curriculum Vitae
Hera Andriyani
Media Social
Fresh graduate from Institut Bisnis dan Informatika Kesatuan Bogor, majoring in Financial Management. I am known as an honest, meticulous, and detail-oriented person in my work. I enjoy learning new things, especially in finance and administration. With strong communication skills and the ability to work both independently and in a team, I have a vision to build a professional career in finance and administration by continuously learning, contributing meaningfully, and growing into a reliable and impactful professional.
Juli 2023
INSTITUT BISNIS DAN INFORMATIKA KESATUAN BOGOR
S1 • Manajemen • IPK 3.33
Januari 2025 - Juni 2025
Customer Service
Willfitness Indonesia • Full Time
⚫ Input Customer data into the system, including registration, data updates, and payment
processing.
⚫ Provide update information to customers regarding class schedules, instrustors, facilities, and
policy changes.
⚫ Prepare daily reports on customer service activities for documentation and evaluation
purposes.
⚫ Handle customer complaints promptly, professionally, and with effective solutions to ensure
satisfaction and loyalty.
⚫ Maintain good relationships and effective communication with customers to create a positive
service.
November 2024 - Desember 2024
Anggota KPPS (Kelompok Penyelenggara Pemunguntan Suara) Pilkada 2024
Komisi Pemilihan Umum Bogor • Part Time
• Receiving C6/A5/Voter Identity and Matching the
voter’s name with the voter list Copy.
• Recording the vote count result on the ballot papers to
be announced by the KPPS Chairperson using the
vote count record (C Results) for each pair of
candidates.
• Documenting the image of Form C Hasil-KWK and
uploading it into the Sirekap application
• Recording the attendance data of election participants
and events that occur during the election process at
the polling station (TPS) and uploading it into the
Sirekap application.
Juni 2024 - Juli 2024
Petugas Pemutakhiran Data Pemilih (PANTARLIH) Pilkada 2024
Komisi Pemilihan Umum • Part Time
● Condust matching and research of voter data.
● Provide proof of resgitration to voters.
● Reprt the result of the matching and research to the PPS.
● Coordinating to assist PPS in compiling the updated list
of results.
Januari 2024 - April 2024
Anggota KPPS (Kelompok Penyelenggara Pemunguntan Suara) Pemilu 2024
Komisi Pemilihan Umum • Part Time
• Receiving C6/A5/Voter Identity and Matching the voter’s
name with the voter list Copy.
• Recording the vote count result on the ballot papers to
be announced by the KPPS Chairperson using the
vote count record (C Resilts) for each pair of candidates.
Februari 2023 - April 2023
Administration
Bank Jabar Banten • Magang
● Conducting file verification checklists for credit disbursement.
● Archiving daily and monthly customer and company document.
● Inputting data of credit disbursement customers.
Feb 2023–Apr 2023
● Performing general administrative tasks to support and organizing office document.
Media
April 2022 - November 2022
Enumerator
Dinas Koperasi dan UMKM Kota Bogor • Part Time
• Gathering >500 SME data in Kedung Badak Subdistrict, Bogor City.
• Conducting interviews with SME Stakeholders.
• Inputting SME data Into the SME application
Januari 2017 - Januari 2018
Accounting
PT Bank Tabungan Negara (Persero) Tbk • Magang
• Organizing IBT (Interbranch Transaction) documents.
• Sorting all IBT documents according to the memo addressed to the divisions at Bank BTN Branch
Office.
• Inputting IBT memo to be archived in Excel.
• Archiving letter document