Curriculum Vitae
Dyah Ayu Nugrahaeni
Final-year Industrial Engineering student at Institut Teknologi Sepuluh Nopember (ITS) with strong analytical, leadership, and problem-solving skills. Through internships at PT KCIC and Bank BTN and leadership in national-scale student events, I have developed expertise in performance tracking, process optimization, and data-driven decision-making. Adaptable, resilient, and collaborative, I aim to contribute by driving impact through innovative solutions, cross-functional projects, and a global mindset.
September 2025
Institut Teknologi Sepuluh Nopember
S1 • Industrial Engineering • IPK 3.33
Januari 2025 - April 2025
Operation Unit Intern
PT Bank Tabungan Negara (Persero) Tbk • Magang
• Represented the branch in 2 external outreach programs and facilitated 5+ partnership collaborations, contributing to the successful execution of health initiatives and high-impact Ramadan community events.
• Coordinated 10+ internal office activities by organizing weekly evaluation meetings, developing attendance systems, and compiling participation reports to support employee engagement.
• Managed daily tracking of branch expenditures across 40+ budget lines, improving reporting speed and ensuring accurate allocation with zero discrepancies during audits.
• Assisted in administrative and financial operations, processing 15+ reimbursement and payroll cases with a 100% accuracy rate while also supporting internal branding through presentations and visual asset design.
Media
Januari 2024 - Maret 2024
Railway Business Development Intern
PT Kereta Cepat Indonesia China • Magang
• Managed corporate and group ticket purchasing processes, handling transactions for 150+ clients and coordinating agreements to ensure a seamless end-to-end ticketing experience.
• Verified and approved ticket refund submissions through the KCIC internal system, ensuring 100% compliance with company policy across 1000+ processed cases.
• Developed a structured refund ticket database to enhance the traceability and accuracy of customer refund requests.
• Redesigned the spatial layout for a newly planned office renovation, optimizing space utilization and workflow efficiency, which supported approximately 20% increase in effective workstation capacity.
Agustus 2025
EF SET
EF • https://cert.efset.org/en/eK7aYE
Media
November 2024
VBA Excel Training
LSCM Laboratory DTSI ITS • -
Completed a hands-on certification program covering the fundamentals of Visual Basic for Applications (VBA) in Microsoft Excel, focusing on automating repetitive tasks, creating user-defined functions, and improving data processing efficiency.