Curriculum Vitae
Alika Anindya Zahraan
Visi pribadi dan minat karier saya berakar kuat pada bidang perbankan, keuangan, dan administrasi, dengan minat pelengkap pada pemasaran dan analisis data. Dengan pengalaman di Bank Mandiri, PT Pindad, Sesar Visual, serta berbagai peran organisasi, saya telah mengembangkan keterampilan yang beragam dan fleksibel yang menempatkan saya pada posisi yang kuat untuk berkarier di industri tersebut.<br /> <br /> Aspirasi utama saya adalah menjadi seorang pemimpin di sektor jasa keuangan—seseorang yang tidak hanya mampu mencapai tujuan organisasi, tetapi juga berkontribusi pada kepercayaan nasabah dan pengembangan komunitas. Saya percaya bahwa melalui pembelajaran berkelanjutan, kemampuan beradaptasi, dan dedikasi, saya dapat mewujudkan visi ini menjadi kenyataan.
Juli 2023
SEKOLAH TINGGI ILMU EKONOMI EKUITAS BANDUNG
S1 • Manajemen • IPK 3.58
Agustus 2023 - Desember 2024
Frontliner
PT Bank Mandiri (Persero) Tbk • Magang
- Provide information on banking products and services
- Address customer concerns or direct them to the appropriate department
- Process cash deposits, withdrawals, and transfers
- Ensure all transactions are accurate and comply with bank policies.
- Maintain records of transactions, updating customer accounts as needed
- Count and verify cash received and disbursed.
- Balance cash drawers at the beginning and end of each shift
- Assist customers in opening and closing accounts
- Process checks, money orders, and other financial instruments
- Identify potential fraudulent activities and report suspicious transactions
- Adhere to legal and regulatory requirements in all transactions
- Promote and cross-sell bank products such as loans, credit cards, and savings accounts
- Assist with reaching monthly sales and service goals
- Resolve customer complaints or issues promptly, ensuring customer satisfaction.
- Complete paperwork and forms as required by the bank.
Juli 2022 - Agustus 2022
Internship
PT Pindad • Magang
- Address customer concerns or direct them to the appropriate department
- Create and implement marketing campaigns to promote firearms, ammunition, and related products.
- Organize and participate in trade shows, exhibitions, and industry events to showcase products and build brand awareness.
- Develop content for advertising, brochures, and promotional materials that highlight product features and benefits.
- Identify potential clients, including government agencies, defense contractors, and private security firms.
- Set and meet sales targets, track sales performance, and adjust strategies as necessary.
- Provide expert advice and consultation to customers on product selection, technical specifications, and usage.
- Maintain knowledge of legal restrictions regarding the sale and distribution of firearms, ensuring proper documentation and due diligence.
- Track inventory levels to ensure product availability and manage stock efficiently.