Curriculum Vitae

Alicia Ngozi Godwin
As an English Literature student, I have developed strong analytical and critical thinking skills, as well as excellent written and verbal communication abilities. I have experience conducting research, analyzing complex texts, and presenting my findings clearly and concisely. Additionally, I am confident that my skills and experience make me a valuable asset to any team.
Sedang berjalan
Universitas Pamulang
S1 • Sastra Inggris • IPK 3.5
Mei 2021
SMKN 5 TANGERANG SELATAN
SMA/SMK • Desain Grafis • Nilai rata-rata: 80
Mei 2025 - Mei 2025
Sales Assistant
Louise Jewelry • Part Time
-Maintained well-organized displays and ensured merchandise was stocked, clean, and properly labeled.
-Delivered exceptional customer service by assisting up to 50+ customers daily with product selection, inquiries, and purchases.
-Processed transactions quickly and accurately using POS systems, handling cash, card, and mobile payments.
Februari 2024 - Juli 2024
MSIB - Teacher
PT Permodalan Nasional Madani • Magang
Designed age-appropriate lesson plans aligned with early childhood education standards, fostering creativity, cognitive growth and social development.
Created a safe, inclusive and nurturing environment to support diverse learning styles and encourage positive behaviour. Successfully supported children with diverse learning needs, creating individualized plans that led to noticeable improvements in classroom engagements and outcomes.
Media
Agustus 2023 - Desember 2023
Teacher
Kampus Mengajar SD Muhammadiyah Cinangka • Magang
-Creating instructional programs with the goal of improving student literacy and numeracy in the classroom.
-Make and modify lesson plans with student-centered activities for both groups and individuals based on the academic requirements of your students.
-Assisted students in passing English classes and Technology adaptation
Maret 2021 - Agustus 2023
Managing Team
Resto Ayam Geprek Tansu • Full Time
-Packing products with great care and undergo a thorough inspection process to ensure they are ready for shipment.
-Handling customer inquiries and orders on e-commerce platforms such as Shopee and Tokopedia. Ensuring that products are packed with great care and undergo a thorough inspection process to make sure they are ready for shipment.
-Communicating with customers promptly to address their concerns and ensure that their issues are handled effectively. It's mportant for customers to feel heard and valued, and strived to provide them with the best possible service.
Januari 2020 - Juni 2020
Sales Assistant
CV. Depklu Art Collection • Magang
- Understanding the importance of ensuring that products are packed carefully and checked thoroughly before they are shipped to customers to avoid any potential damages or issues during transit and ensures customer satisfaction.
- Managing online stores and handling customer inquiries, complaints, and orders on online marketplaces like Shopee and Tokopedia with proper communication skills and efficient management.
- Communicating with customers and addressing their concerns promptly is crucial in ensuring customer satisfaction. It is important to assure customers that their issues will be handled immediately and provide them with timely updates on the progress of their requests.