Curriculum Vitae
Dhevin Rezainal
Media Social
Customer oriented and communication enthusiast that aspires to be impactful and inclusive. Along with that mission, i was graduated from Universitas Airlangga in tourism development diploma with cumlaude predicate. A highly motivated individual with optimistic personality who is familiar with public speaking, leadership, and ethics in services. Have an interest in working in the field of Banker and Event Management.
Agustus 2022
Universitas Airlangga
D3 • Manajemen Kepariwisataan • IPK 3.62
September 2023 - Januari 2025
teller
PT Bank Negara Indonesia (Persero) Tbk • Project Base
-Serve cash deposit, cash withdraw, payment, transfer to other account until to another country from the customer
-Selling the product from bni for example credit card, saving account, giro account, bni life for insurance, Qris payment.
-Responded to customer quickly and within agreed SLAs, accurately assessing customer needs to deliver an ideal solution
-Cross selling the BNI product until 15+ product per day
-Won 1st place in the category of the most bank product sales for one year.
Februari 2022 - Juni 2022
admin
UPT Laboratorium Pelatihan dan Pengembangan Kesenian Jawa Timur • Magang
-Responsible for archival documentation and data entry in UPT Laboratorium pelatihan dan Pengembangan kesenian event.
-Contribute to make a 24 Program activities and event schedules for 1 year.
-Successful to handling 3 big event from the goverment for example Youth Moslem Fashion Style, Pekan Cipta Seni Jawa Timur, Pagelaran Ludruk Jawa Timur.
Februari 2022 - Januari 2025
official crew
Manten Planner Wedding Organizer • Part Time
-Actively participate by preparing crew and bridal equipment the wedding day.
-LO Entertainment and Vip Guide in the course of the event.
-Supporting Catering and preparing meals crew, as to get the satisfaction of guests and client vendors 9.5/10.
-Successfully to handling 20+ client and 2 artist client (Tasya Revina, Arjuna, Dandi Maulana)
September 2021 - September 2021
Customer Service and Ticketing
PD Taman Satwa Kebun Binatang Surabaya • Magang
-Assisted and handling customer with concerns and responding quickly to situations.
-Sell the ticket surabaya zoo and feeding time and checking how much tourist come.
-Selling Surabaya zoo souvenirs to attract tourists come.
-Successfully to increase sell the surabaya zoo ticket 70+ per day on weekday,
400+ per day on weekend, and 60%-90% per day on weekend for the souvenirs.
April 2021 - Mei 2023
The Member of Student Resources
Duta Universitas Airlangga • Organisasi
-Duta Persahabatan Unair, invite other duta faculty and another university ambassador to make a relation and partnership.
-Successful become a speaker on “Numpang nampang” Pro 2 RRI Surabaya.
-Successfully held a study banding by collaborating with the ambassador of Brawijaya for University image branding and to interduce organization program.
November 2020 - September 2021
President Organization
Duta Vokasi Universitas Airlangga • Organisasi
-Branding Vocational and become representative for Vocational faculty Airlangga University.
-Coordinator Liainse Officer for diesnatalies Vocational Faculty "Meet and Greet dengan IDUKA untuk Peningkatan Kualitas Program Studi".
-Successful colaboration with BEM Vocational Faculty to make a event “Salit (Sahabat Literasi)” and i teaching children like reading, telling story. The output is make children have creativity and spirit study.
November 2019 - Desember 2021
leader of Pelatihan Devision
UKM Bulutangkis Unair • Organisasi
-Make a training program and badminton event to improve the competence of students and stakeholders.
-Head of the Unair Open 2021 Webinar event and successfully invited 2 sources of national athletes.