Oktober 2023

Universitas Islam Negeri Sunan Gunung Djati

S1 • Ilmu Politik • IPK 3.65

Desember 2024 - Sekarang

PT Bank Mandiri (Persero) Tbk • Contract Base

- menjual produk yang dimiliki oleh Bank Mandiri seperti (KSM, KPR, Kartu Kredit, KUR/KUM)
- menjalin relationship dengan Nasabah
- menjalin kerjasama dengan developer

September 2023 - November 2023

Apo Coffee • Full Time

Proficient in Latte Art Techniques
Mastered the art of creating intricate designs on coffee beverages, enhancing presentation and increasing customer satisfaction ratings by
twenty percent.
- Operated espresso machines, ensuring the consistent preparation of high-quality coffee drinks, resulting in a thirty percent reduction in
customer complaints.
-Engaged customers through proactive communication, addressed customers needs and concerns comprehensively, and achieved a 15%
increase in customer feedback scores.
Outcome:
1. Manual Brew Mastery
Proficient in manual brewing methods, delivering exceptional coffee quality and flavor profiles.
2. Cashier Skills
Capable of efficiently managing transactions and maintaining accuracy at the cashier station.

Media

Desember 2022 - Maret 2023

Dewan Eksekutif Mahasiswa FISIP UIN Sunan Gunung Djati Bandung 2022 • Organisasi

- Mengelola rapat di tiap departemen
- Mengontrol setiap progres departemen
- Notulensi

November 2022 - November 2023

KOPRI PMII FISIP UIN Sunan Gunung Djati Bandung • Organisasi

- Notulensi rapat bersama Kopri
- Mengadakan bounding di tiap angkatan
- Inventarisir barang-barang
- Membuat surat untuk sekolah formal Kopri

November 2022 - Juli 2023

Komunitas NARASI JABAR • Organisasi

- Mengerjakan event sosial ( cleaning river)
- Mengunjungi kantor Narasi Tv
- Kolaborasi bersama mitra

November 2020 - Mei 2023

UKM Women Studies Centre UIN Sunan Gunung Djati Bandung • Organisasi

- Diskusi terbuka terkait isu keperempuanan, organ reproduksi
- Branding organisasi melalui pamflet dan kolaborasi bersama mitra

Juni 2020 - Agustus 2023

Decorprops Jakarta • Full Time

Custom Design Artist
1. Collaborate with customers to create custom designs on canvas or board cases, tailored to customers preferences or selected from the
product catalog showcased on Decorprops' social media platforms.
2. Apply a protective coating to enhance the visual appeal of the designs, ensuring durability and longevity.
3. Utilize paint as the primary tool to execute design concepts, ensuring alignment with the buyer's specifications.
- Sales and Marketing
1. Implement specialized packaging techniques, including the use of custom-designed sheaths, bubble wrap, and secure packing, to
safeguard orders during transit.
2. Liaise with customers as a negotiator, adeptly addressing inquiries and concerns while maintaining clear and effective communication
throughout the design and delivery process.
3. Developed and promoted the product catalog showcased on Decorprops' social media platforms, highlighting custom designs and
engaging customers with tailored content.
4. Boosted product sales at Decorprops by strategically implementing targeted marketing initiatives and leveraging effective customer
engagement tactics. Collaborated with product and design teams to deliver a seamless user experience, leading to a 20% increase in
customer satisfaction scores and a 15%.
5. Strong expertise in responsive design and accessibility compliance. Led a project to revamp a legacy system.

Media