Curriculum Vitae
Krisna Anandito Aji
I am a fresh graduate in Communication Studies from Yogyakarta State University with a GPA of 3.86 and was recognized as the university’s Outstanding Student in 2021. Throughout my academic journey, I have gained hands-on professional experience through internships at both government institutions and private companies, including Perum BULOG and the Sleman Department of Culture, focusing on customer relationship management, human resources, finance, and public communication. I am adept at handling high-volume customer interactions, managing employee and financial data, and developing accurate administrative reports. Outside the classroom, I have led community development programs and participated in public events, strengthening my leadership, teamwork, and communication skills. Proficient in Microsoft Office, Google Workspace, and Canva, with expertise in branding, negotiation, and consumer needs analysis, I carry a strong personal vision to grow as a communicative, responsible, and impactful individual who contributes meaningfully to society. I am committed to bringing this mindset into the Magenta BUMN program and delivering real, sustainable value through every task entrusted to me.
Mei 2025
Universitas Negeri Yogyakarta
S1 • Ilmu Komunikasi • IPK 3.86
Januari 2025 - Januari 2025
Custommer Relation
Sumber Diesel Genset Specialist • Magang
Managed approximately 40 customer inquiries daily, effectively addressing complaints and providing timely solutions to ensure customer satisfaction.
Built and maintained strong relationships with both new and loyal customers.
Maintained organized customer data to support the CRM system.
Assisted in developing and implementing targeted sales strategies to increase generator product visibility and revenue. Collaborated with the marketing team to analyze customer behavior and provide recommendations.
Actively participated in handling customer dissatisfaction through proactive crisis communication strategies, minimizing negative impact on brand reputation.
Media
Oktober 2024 - Desember 2023
SDM dan Bussines, Accounting
Perum BULOG • Magang
Promoted BULOG products through direct and online channels, increasing public engagement.
Handled 150+ customer complaints and inquiries, with a daily interaction rate of 20 customers.
Maintained relationships with 150+ loyal customers.
Supported the public relations unit in preparing campaign messages and stakeholder coordination. Developed creative content for public communication aligned with brand values and national food resilience programs.
Media
Januari 2024 - Februari 2024
Hubungan Masyarakat
Dinas Kebudayaan Kabupaten Sleman • Magang
Prepared and maintained comprehensive service and customer reports.
Handled approximately 50 customer interactions daily, effectively addressing complaints and providing timely resolutions.
Assisted in managing the Customer Relationship Management (CRM) system to enhance customer engagement and satisfaction.
Media
Mei 2022
Mahasiswa Berprestasi UNY 2022
Universitas Negeri Yogyakarta • 6/UN34/KM.05/2022
Mahasiswa berprestasi akademik dan seni