Curriculum Vitae

Al Fatkhan Fajar Satrio
I’m a Business Management graduate from the University of Islam Malang, experienced in Asset Valuation, CRM, and Administration. Organizationally, I’ve served as HR Staff in the International Development Division (FEB UNISMA), as Event Coordinator at ILMPI, and as Public Relations at Youth Ranger Indonesia. I'm adaptable and always eager to learn. I’m particularly interested in the fields of Public Relations, Administrative Support, Customer Relationship Management (CRM), Asset Management, and Human Resources.
Agustus 2024
Universitas Islam Malang
S1 • Manajemen • IPK 3.9
Mei 2025 - Oktober 2025
Pegadaian Digital Representative - Kanwil IV Balikpapan

PT Pegadaian • Magang
Februari 2024 - Juni 2024
CRM Content Development & Innovation
Home Credit Indonesia • Magang
-Created email designs for birthday messages, monthly competitions, special day celebrations, condolence messages, congratulatory notes for newborns, telesales performance leaderboards, CRM division's monthly events, telesales competitions, and work schedule changes
-Conducted branch surveys to assess and compare the customer service quality of various loan providers, pinpointing areas needing enhancement
-Developed tailored proposal scripts aligned with ongoing promotions
-Participated in the committee for fun activities and monthly division events managing documentation and operational roles
November 2023 - April 2024
Business Partnership
Jeniuscloud • Pekerja Lepas
-Collaborated with other Business Partner Freelancers to share insights, exchange ideas, and collectively contribute to the success of the program.
-Utilized communication and networking skills to effectively promote Jeniuscloud's English language classes, including Kelas PEDE Global and Whatsapp Class to a wide audience.
Agustus 2022 - Desember 2022
Asset Valuation Intern
Ruang Belajar Aqil • Magang
-Evaluated Asset Valuation
-Mapped Program Assets
-Reassessed Valuation
-Designed Valuation Processes
-Coordinated and Collaborated
-Assessed ISAK 35 Readiness
-Executed Valuation
-Collaborated with Participants
Mei 2018 - November 2018
Administrator
PT Saptaindrasejati • Magang
-Organized and managed company documents
-Maintained seamless internal and external communication
-Coordinated and organized meetings
-Managed inventory efficiently
-Provided overall operational support
Oktober 2024
Digital Marketing
Badan Nasional Sertifikasi Profesi (BNSP) • 73100 2431 0002213 2023
Media
Oktober 2023
Microsoft Office Specialist: Word Associate (Word and Word 2019)
Microsoft • wXW5x-48E7
Media
September 2023
Zahir Accounting
Universitas Islam Malang • 18871/ZHR-WRK/IX/2023
Lulus dengan materi yang diujikan: Data Master & Saldo Awal, Kasus Transaksi Perusahaan Dagang dan Jasa, Analisa & Laporan Keuangan
Media
Oktober 2024
Awarded as one of the best graduates
Universitas Islam Malang • 683/A161/U.08/D/J.18/X/2024
Media
Oktober 2023
Event Management Coordinator
Ikatan Lembaga Mahasiswa Psikologi Indonesia • 027/STF/Pan-WSPD-WMHD/ILMPIWIL-V/1/2024