Curriculum Vitae
Zahra Mutiara Ramadhani
Detail-oriented and friendly Informatics Engineering graduate with internship experience in administrative support and customer service. Possesses strong communication skills, the ability to multitask in a fast-paced environment, and a passion for providing excellent service. Proficient in Microsoft Office and comfortable working with digital systems. Eager to contribute to a professional and caring healthcare environment as a front office staff.
Oktober 2023
Universitas Raharja
S1 • Teknik Informatika • IPK 3.68
September 2024 - November 2024
UI/UX Designer
PT Surveyor Indonesia • Magang
Conducted user research and needs analysis to enhance the user experience of internal websites.
Designed wireframes, prototypes, and process flows for various features in the water consumption dashboard, accelerating development by 20%.
Collaborated with technical and non-technical teams to ensure designs aligned with company standards and were feasible for implementation.
Presented design outcomes to stakeholders, gathering valuable feedback to refine iterations more efficiently.
Februari 2023 - Oktober 2023
Asisten Sistem Analis
Dinas Kependudukan dan Pencatatan Sipil Kota Tangerang • Magang
Developed system designs to streamline citizen service application processes, including wireframes, application flow diagrams, and database schemas using SDLC methodologies.
Conducted security testing and bug identification, ensuring 90% system readiness before deployment to the public.
Prepared comprehensive system documentation, including technical specifications, test results, and improvement recommendations.
September 2022 - Desember 2022
Administrasi Layanan Kependudukan
Dinas Kependudukan dan Pencatatan Sipil Kota Tangerang • Magang
Served over 250 citizens who submitted online applications on the Tangerang City population services website
Assisted citizens who filed complaints both offline and online regarding any issues encountered during the population service application process
Created daily, weekly, and monthly summary reports of all citizen service application processes
Oktober 2023
Sertifikat Magang IT Disdukcapil Kota Tangerang
Dinas Kependudukan dan Pencatatan Sipil Kota Tangerang • 423.4/4893-Dukcapil/2023
Merancang desain kasar (wireframing), membuat alur diagram aplikasi, serta membuat skema database dari 40% proses pembuatan fitur baru
Melakukan berbagai pengujian seperti keamanan data dan bug dalam sistem, hasil pengujian tersebut mencapai 90% sudah dapat digunakan oleh warga Kota Tangerang
Membuat laporan dokumentasi hasil dari pengembangan website
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