Curriculum Vitae
Vandio Ramadani
Lulusan Sarjana Manajemen dengan latar belakang kuat dibidang customer service dan administrasi. Pengalaman saya mencakup peran sebagai seorang admin yang telah memperkuat kemampuan teknis saya dalam dunia administrasi dan manajemen.
September 2023
SEKOLAH TINGGI ILMU EKONOMI YKP YOGYAKARTA
S1 • Manajemen • IPK 3.72
Juni 2021
AKADEMI MANAJEMEN ADMINISTRASI YOGYAKARTA
D3 • Management • IPK 3.87
Juni 2024 - Oktober 2024
staff BRIMEN (BRI Document Management System)
PT. Bringin Karya Sejahtera • Contract Base
As a BRIMEN officer at PT BANK RAKYAT INDONESIA (Persero) who is tasked with tidying up
customers' documents from physical file form to digitization
• Create labels on each file to make it easier to find files in their place
• Scan files that will later be uploaded
• Organize all physical files
Januari 2024 - Mei 2024
Customer Engagement/ Desk Collection
PT. VADS INDONESIA • Contract Base
• Checking customer data such as loan amount, loan date and payment deadline
• Billing by Phone
• Create a report to management
Agustus 2021 - Agustus 2022
Operator
Yayasan munawarah PP Darussalam • Full Time
● Entering the data of all students and staff into the basic education data application site
(Dapodik) that has been provided by Dapodik and validating the data that has been
uploaded.
● Update and sync school data to the app regularly.
● Make a separate report that includes school identity reports, data on the principal and all
staff, school financial conditions, facilities and infrastructure.
● Assist the treasurer in preparing school budget plans and accountability reports.
September 2020 - Januari 2021
Customer Service and Flight Navigation Service
UPT Perintis Pusako Anak Nagari Airport West Pasaman • Magang
1
● A navigation service unit that helps supervise flight runways, inspect runway locations before
takeoff and landing, and report to the Air Traffic Control (ATC) division.
● Serving customers in purchasing tickets, doing weekly and monthly airfare purchase
book keeping
Februari 2020 - Desember 2020
Ketua Umum
Unit Kegiatan Mahasiswa EXPO AMA Yogyakarta • Organisasi
● Leading, coordinating and controlling the organization in the implementation of all SME EXPO
organizer activities
● Coordinating and representing the interests of the organization across divisions
● Supervise the implementation of all activity programs in all divisions
Juni 2019 - Agustus 2019
Customer Service
PT Pos Indonesia (Persero) • Magang
● Answer and resolve customer issues either over the phone or in person
● Serving customers who want to send mail or archive and sell postal products
● Provide detailed information about mail and file delivery procedures
Februari 2019 - Desember 2019
Ketua Devisi
Unit Kegiatan Mahasiswa EXPO AMA Yogyakarta • Organisasi
● Formulate and propose activity programs and activity budgets annually for approval by field
meetings and organizations
● Building cooperative relationships with each division member
● Organizing activities that have become an agenda in the organization
Januari 2019 - Januari 2020
Customer Service
PT Indah Logistik Cargo • Magang
● Providing quick and friendly responses to customer inquiries
● Handle customer-requested transactions
● Explain in detail to customers about the procedures for shipping goods and packing the goods
to be sent.
● Creative Thinking in Solving Problems
September 2018 - Desember 2020
Anggota
Badan Eksekutif Mahasiswa (BEM) AMA Yogyakarta • Organisasi
● Actively participate in meetings and share knowledge, expertise, and information
● Enthusiastic in carrying out tasks and committed to organizational goals
Januari 2022
Toefl Prediction Test
Central Course • 421.9/2938/418.20/2021