Curriculum Vitae
Satiri Solahudin
Recent graduate with a Bachelor's in Indonesian Language and Literature Education, skilled in communication, public speaking, and teamwork.<br /> Experienced in editorial processes and project coordination. Actively engaged in campus organizations and social activities, with a strong commitment to community engagement. Seeking to leverage these skills in a dynamic professional environment.
Oktober 2023
Universitas Islam Negeri Syarif Hidayatullah Jakarta
S1 • Pendidikan Bahasa dan Sastra Indonesia • IPK 3.52
Agustus 2024 - Sekarang
Agent Call Center
PT Bank Mandiri (Persero) Tbk • Full Time
- Provided exceptional customer service by promptly handling incoming calls and addressing inquiries, ensuring a positive customer experience.
- Identified and effectively resolved customer issues and complaints, maintaining high levels of customer satisfaction and loyalty.
- Accurately recorded customer interactions and adhered to company protocols to uphold service quality standards
Februari 2023 - April 2023
Indonesian Language Teacher Intern
MTs Khazanah Kebajikan • Magang
- Received outstanding feedback from students and supervisors, achieving 100% satisfaction, for enhancing Indonesian language classes through the development and implementation of engaging lesson plans.
- Facilitated cultural immersion activities aimed at deepening students' comprehension of Indonesian culture and language
Desember 2022 - Juni 2023
Editor
Dialektika: Journal of Indonesian Language, Literature and Education • Magang
- Curated and refined more than 10 articles, significantly boosting reader engagement by 25%; earned commendations from stakeholders for maintaining high editorial standards and relevance.
- Directed the editorial workflow, meticulously verifying source credibility and ensuring publication quality; improved content accuracy by 40% and reduced editorial rework by 25% within three months.
Desember 2022 - Desember 2023
Member of the Membership Data Department
Himpunan Mahasiswa Islam (HMI) Tarbiyah Commission, Ciputat Branch • Organisasi
Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%.
September 2022 - September 2023
District Leader
Islamic Student Association (HMI) Indonesian Language and Literature Education District • Organisasi
- Successfully added more than 30 new members in one management period.
- Successfully conducted discussions with over 50 beneficiaries each week and achieved a satisfaction rate exceeding 80%
Mei 2022 - November 2023
Head of Inter-Institutional Relations Department
Student Executive Board (DEMA) Faculty of Tarbiyah and Teacher Training • Organisasi
- Effectively excuted work programs, placed among the top 3 divisions with success rate of 100% and became "Divisions Of The Month" for 2
consecutive months.
- Successfully secured 100% sponsorship funding for the study trip to UIN Sunan Gunung Djati through offline channels
Januari 2021 - April 2022
Member of Communication and Information Department
Student Association of Indonesian Language and Literature Education (HMPS) • Organisasi
- Successfully obtained 759 new followers and achieved an engagement rate of 79%.
- Formulated Memoranda of Understanding (MoUs) to secure 35 media partners for an HMPS event.
September 2024
FULLSTACK MICROSOFT EXCEL BASIC TO ADVANCED Batch 21
MySkill Intensive Bootcamp • 183618/EXL/LM/08/2024