Curriculum Vitae

Rafdy Prasetyo

Rafdy Prasetyo

Kab. Sukabumi
Terakhir login 7 bulan yang lalu

Portfolio

Menjadi individu yang memberikan dampak positif bagi masyarakat melalui pengembangan diri yang berkelanjutan, kontribusi nyata, dan membangun hubungan yang bermakna dengan sesama

Januari 2019
Sekolah Tinggi Teknologi Kedirgantaraan (STTKD) Yogyakarta

S1 Manajemen Transportasi Udara IPK 3.53


Juni 2015
SMAN 1 CIBADAK

SMA/SMK Ipa Terpadu Nilai rata-rata: 8.5

Februari 2020 - Desember 2024
Customer Service On Station

PT KA Pariwisata Full Time

1. Responsible for delivering top-notch service to passengers, including providing travel schedule information, directing passengers, and addressing complaints or issues during their journey.
2. Ensured passenger comfort and safety by monitoring station conditions and collaborating with other teams to ensure smooth operations.


Agustus 2016 - September 2016
On Job Training AOC Angkasa Pura

PT Angkasa Pura Indonesia Magang

Allocated parking stands, check-in counters, boarding lounges, baggage conveyor belts, and updated real-time flight information.

Desember 2016
AVSEC & DG

SEKOLAH TINGGI TEKNOLOGI KEDIRGANTARAAN 90100/STTKD/AVSEC&DG/XII/2016


Media
AVSEC & DG
Hard Skills:
Data Analysis
CRM systems (Customer Relationship Management)
Data analysis (SPSS, Tableau)
CRM tools (Salesforce, Zoho)
Operasional Customer Success
Sistem manajemen transportasi (TMS)

Soft Skills:
Adaptabilitas
Mendengarkan aktif
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