Curriculum Vitae
Putri Nadia
I aim to be a dedicated professional who contributes to the success of the company through expertise and integrity. I am passionate about management, finance, strategic planning, and business analysis, with a strong commitment to growth and positive.
Januari 2024
Universitas Singaperbangsa Karawang
S1 • Manajemen • IPK 3.81
September 2024 - September 2024
Help Desk Support Specialist
Perum Percetakan Uang Republik Indonesia • Contract Base
- Assist users in solving technical problems, identifying root causes, and implementing effective solutions, thereby successfully increasing customer satisfaction from 75% to 95%
- Leverages a ticketing system to record, monitor, and manage reported issues, and ensures prompt resolution of issues, reducing resolution time by 35%
- Create and maintain documentation on recurring issues, troubleshooting steps, and best practices for future reference.
- Ensuring clear and consistent communication with users about their progress and resolution of technical issues.
Media
Februari 2019 - April 2019
Accounting Staff Finance
Mahkamah Agung RI • Magang
Collecting, organizing, and analyzing real-time employee data to provide valuable insights that support informed decision-making and enhance company efficiency.
Media
September 2023
Pemasaran Digital Dasar
Digital Entrepreneurship Academy • 1967021860-18/DEA/BLSDM.Kominfo/2023
Membangun Kewirausahaan, Mengenal dan Merancang Model Bisnis, Perencanaan Bisnis dan Profit Plan, Memanfaatkan Teknologi Digital Untuk Membangun Bisnis, Memasukkan Bisnis ke Dunia Digital, Pemasaran Digital, Membuat Konten Promosi Digital.