Curriculum Vitae
Nurul Wachmi Lestari
Hospitality and Tourism Enthusiast
Sedang berjalan
SEKOLAH TINGGI PARIWISATA TRISAKTI
S1 • Manajemen Perhotelan dan Pariwisata • IPK 3.90
Oktober 2024 - April 2025
Airport Operation Landside & Terminal Service
PT Angkasa Pura I • Magang
AOCC :
~Operate computer systems and programs, including arrival and departure management (CAD) systems, records management systems (RMS), and communications systems (telephone, radio, email, etc.)
• Monitors domestic and international Flight Information Display System (FIDS) status, assists airport operations by updating gate and/or baggage carousel assignments, and schedule changes
• Actively monitor, review, coordinate, communicate and collaborate with airport operational activities
Customer Service :
• Provides information about flights, including schedules, delays, and changes.
• Provides information about airport facilities, such as restaurants, shops, and departure gates.
• Assists passengers who require special assistance, such as children traveling alone or people who require wheelchair assistance.
• Handles passenger complaints, such as lost or damaged baggage, flight changes, or other flight-related issues.
• Resolves passenger issues quickly and efficiently.
Media
Juli 2023 - Januari 2024
Account Receivable Internship
Shangri La Hotel Jakarta • Magang
As a trainees in Account Receivable my responsibility :
•Transferred City Ledger to the Opera System
•Collecting and Posting Payment Link
•Batching Settlement Credit Card
•Credit Card Reconcile
•Balancing Outlets Bill
Media
Mei 2024
Sertifikat Uji Kompetensi Tourism Destination
TUV Rheinland • ZID1/246031341/59
Uji Kompetensi mengenai beberapa topik destinasi wisata
Media
Januari 2023
Sertifikat Apresiasi
Kemendikbud Ristek • 0048/E.E2.1/DT.01.01/2023
Sertifikat sebagai bentuk apresiasi sebagai paserta kontribusi Program Pertukaran Mahasiswa Merdeka