Curriculum Vitae
MULLY RAHMAWATY
A highly motivated Management graduate with experience in the leading telecommunications industry and banking sector in Indonesia. Proven track record in project management, business services, and customer relations. Skilled in data analysis, cross-functional communication, and problem-solving. Recently served as a Customer Service Officer at Bank Sumsel Babel.
Juni 2024
Universitas Sriwijaya
S1 • Management • IPK 3.90
Juli 2025 - Sekarang
Staff
Bank Sumsel Babel • Magang
- Serving customers in a friendly and professional manner in account opening, product information, and complaint handling.
- Managing document administration and accurately inputting customer data into the core banking system.
- ducating customers about digital banking services and maintaining customer satisfaction and loyalty.
Juli 2023 - Agustus 2025
Staff
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
- Conducting outreach to potential customers to introduce and promote products or services, build strong relationships, and generate sales leads.
- Ensuring data accuracy and quality by identifying and correcting errors, maintaining data integrity within company databases.
- Collecting and analyzing data on Micro, Small, and Medium Enterprises (MSMEs) to assess their needs, market behavior, and industry trends for strategic decision-making.