Curriculum Vitae

Muhammad Zidan Ardiansyah

Muhammad Zidan Ardiansyah

Kota Tangerang
Terakhir login 7 bulan yang lalu

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An active student of the Tourism program at the Muhammadiyah University of Tangerang, with a strong foundation in the hospitality. Enthusiastic about the Tourism and Hospitality industry, I have developed a strong understanding of excellent service, have strong communication skills, attention to detail, and able to work well in a team or independent environment.

Sedang berjalan
Universitas Muhammadiyah Tangerang

S1 Pariwisata IPK 3.9


Juni 2022
SMKN 3 TANGERANG

SMA/SMK Perhotelan Nilai rata-rata: 80

Agustus 2024 - September 2024
Cargo Handling Officer

PT Gapura Angkasa Contract Base

Document Process for Citilink in PT. Gapura Angkasa

- Input and manage data of ex offload and stock build-up
- Input and manage data of transit goods and one roof goods
- Prepared and submitted reports using the Gapura Angkasa Integrated System
- Prepared a Notification letter to the Captain


Juli 2021 - Januari 2022
Internship

JW Marriott Hotel Jakarta Magang

Internship in Housekeeping Department

- Nominated as The Best Trainee - The Most Diligent
- Cleaned and organized guest rooms, including making bed, vacuuming, dusting, and restocking supplies for 20 rooms per shift
- Reported maintenance issues and safety hazards to the housekeeping supervisor, ensuring a safe and pleasant environment
- Maintained cleanliness of public areas such as lobbies, corridors, and restrooms, contributing to overall guest satisfaction
- Collaborated with the housekeeping team to ensure smooth operations and efficient service delivery
- Provide professional and excellent service to guests, handling their requests and concerns efficiently to ensure the best experience

Hard Skills:
Analisis data (Excel, Tableau)
Microsoft Office (Word, Excel)
Pemecahan masalah

Soft Skills:
Adaptif
Problem-solving
Communication
Kemampuan komunikasi
Keterampilan presentasi