Curriculum Vitae

Cinthia Amanda
Enthusiastic fresh graduate passionate about digital services, sales operations, and data-driven decision making. Skilled in communication, problem-solving, and teamwork, with experience in leadership, business case competitions, and organizing events. Proficient in Microsoft Office (Excel, Word, PowerPoint), data visualization tools (Power BI, Canva), Google Workspace, and mobile applications to support business processes and customer engagement. Interested in Data Management, Retail Sales, Digital Marketing, and Customer Experience.
Januari 2025
Universitas Andalas
S1 • Manajemen • IPK 3.79
Januari 2025 - Sekarang
Human Resource & Public Relation
Smartpath • Part Time
- Supported general administrative tasks, ensuring compliance with established retail sales processes and contributing to operational efficiency improvements of up to 15%.
- Assisted in end-to-end data management, collecting, cleaning, and analyzing retail sales data to generate insights and improve reporting accuracy by 20%.
- Created engaging PowerPoint presentations and visual reports for internal meetings and external stakeholders, strengthening the company’s branding and communication.
- Monitored and tracked regional sales performance, identifying trends and opportunities that supported strategic decision-making for sales growth.
-Built strong working relationships with Retail Sales teams and cross-functional staff to foster collaboration and effective communication.
- Coordinated with external partners, including vendors and customers, to ensure smooth execution of retail events and marketing programs attended by over 500 participants.
- Assisted in organizing and managing events for retail promotions and customer engagement, increasing customer participation rates by 25%.
- Supported administrative aspects of talent coordination within the sales team, contributing to smoother onboarding and operational readiness.
- Developed and nurtured positive relationships with internal teams and external stakeholders to promote effective collaboration and customer satisfaction.
Oktober 2024 - November 2024
Credit and Administration
PT Bank Negara Indonesia (Persero) Tbk • Magang
- Ensured a 98% accuracy rate in documentation and compliance with regulatory requirements.
- Assisted in preparing and reviewing administrative reports, reducing processing time by 20% through efficient administrative task
- Utilized Microsoft Office and internal banking systems to manage credit documentation and data entry
Juli 2024 - Agustus 2024
Business Collection
PT Bank Tabungan Negara (Persero) Tbk • Magang
● Ensured timely collection, reducing outstanding payments by 20% within one month.
● Helped streamline the invoicing process, increasing payment tracking accuracy by 15%, leading to more efficient
follow-ups with clients.
● Engaged with customers to resolve payment issues, enhancing client satisfaction and retention.
Juni 2023 - Mei 2024
Manager/Top Management Team HRD
Himpunan Mahasiswa Departemen Manajemen • Organisasi
● Led a team of 13 members in 10 work programs related to HR management, training, recruitment, and
performance evaluation.
● Developed a KPI-based performance evaluation system, improving team effectiveness by 30%.
● Organized the 2024 Management Festival with 500+ participants, collaborating with external partners and
sponsors.
● Utilized Google Workspace and Canva to create reports, training materials, and event publications.
Mei 2022 - April 2023
Staff Permodalan
Himpunan Pengusaha Muda Perguruan Tinggi Universitas Andalas • Organisasi
- Responsible for running the organization's sales program
- Responsible for money coming in and out of business sales
- Designing product development
Februari 2025
Bintang Aktivis Fakultas
Fakultas Ekonomi dan Bisnis Universitas Andalas • 55/UN16.05.D/DI.03/2025
Acknowledged for contributions in 10+ leadership, training, and student development projects.
Oktober 2023
2nd place in the National Business Plan Competition
Fakultas Ekonomi dan Bisnis Universitas Jambi • 4393/UN21.5/KM.05.00/2023
Developed an innovative marketing strategy that improved
SME operational efficiency by 25%, outperforming 50+ teams from top universities.
Januari 2023
2nd place in the National Essay Competition
Mata Garuda LPDP Sumatera Barat • 001/MG-SB/XI/2023
Conducted strategic research on digital transformation in business,
recognized as the best essay among 100+ participants.