Curriculum Vitae
Chesya Laura
Media Social
Halo, saya Chesya Laura, lulusan ilmu hubungan internasional. Saya merupakan pribadi yang bekerja keras dan memiliki kemampuan analisi, komunikasi, dan kerja sama tim yang baik. Disamping kemampuan saya yang mumpuni dalam bidang hubungan internasional, saya juga memiliki ketertarikan yang kuat dalam bidang digital bussines yang tercermin dari pengalaman saya. Saya antusias untuk belajar hal baru dan siap untuk berkembang.
Januari 2024
UPN VETERAN JAWA TIMUR
S1 • Hubungan Internasional • IPK 3.89
Juli 2024 - Januari 2025
Marketplace/E-commerce Specialist
PIfacia Garment • Full Time
● Managedandmonitored e-commerce platform accounts (Shopee, Tokopedia, Lazada, Tiktok Shop)
● Configured and updated product listings (descriptions, pricing, images)
● Oversawinventory management and product shipping logistics
● Resolved customer complaints and inquiries on marketplace platforms
● Analyzed sales trends and optimized marketing strategies
● Developed and executed promotional campaigns, discounts, and sales performance monitoring
● Managedproduct returns, refunds, and exchange
September 2023 - September 2023
Concert Helpdesk
Goers App • Project Base
● Answering customer queries and request regarding ticket purhases
● Providing technical assistance in online ticket purchases. Offering technical assistance during the online ticket purchase process and adressing issues that arise during the purchase
● Being responsible for the financial aspects of ticket sales directly
● Conducting direct ticket offers to potential customer with 90% rate of success
Juli 2023 - Agustus 2023
Intern Staff on Certification and Eco Framework Divison
PT Sucofindo • Magang
● Perform daily budget checks and analysis to ensure compliance with financial planning and identify necessary changes
● Regulary analyzing and processing field data
● Preparing proposal that align with the needs and preferences of prospective clients, including pricing, service details, and contact terms
Agustus 2022 - Desember 2022
E-commerce Marketing
Rumah Reina • Magang
● Developing marketing strategies, manage CRM, responding to customer inquiries with a positive resolution rate of 90%
● Analyzing store data throughly to identidy trends and patterns, and preseting them in weekly reports
● Collaborated with the graphic design team to develop visual content for e-commerce platform
● Being a KOL for collaboration project. Handling talent research, negotiation, and create collaboration brief.
Januari 2022 - Januari 2023
Treasure
Global Language Club UPNVJT • Organisasi
● Collaborated closely with team members within the organization in project planning and execution, while
providing necessary financial support
● Prepared monthly financial reports
● Recorded all financial transaction, including income, expenses, and regular financial statements