Curriculum Vitae

Annisya Diandinny

Annisya Diandinny

Kota Adm. Jakarta Selatan
Terakhir login 6 bulan yang lalu

I am a professional in the field of customer relations with experience in the Customer care sector. My expertise in<br /> critical thinking and problem-solving enables me to address various challenges with innovative solutions. I am<br /> accustomed to working in teams and possess strong communication skills, which allow me to build positive<br /> relationships with clients and colleagues.

Maret 2023 - Januari 2025
Staff retail priority banking services

PT Bank Mandiri (Persero) Tbk Full Time

Membantu menangani keluhan nasabah, memberikan informasi yang diinginkan serta meneruskan ke team penyelesaian


September 2021 - Maret 2023
Staff video banking

PT Bank Mandiri (Persero) Tbk Full Time

Membatu nasabah dalam pembukaan rekening? Menganalisin data nasabah untuk meminimalisir kemungkinan penyalahgunaan data

Hard Skills:
CRM systems (Customer Relationship Management)
Analisa Data
Penyelesaian Konflik
Kemampuan Bahasa Inggris
Penulisan ilmiah

Soft Skills:
Adaptabilitas
Problem-solving
Analitis
Communication
Empati
Kolaborasi
Disiplin
Kerjasama Tim
Manajemen waktu