Curriculum Vitae
AMANDA SHABRYNA RAMADHAN
Saya adalah mahasiswa fresh graduate jurusan Administrasi Bisnis di Universitas Telkom dengan ipk 3.84. Saya ingin<br /> mencari posisi pekerjaan dengan kemampuan saya dalam menyelesaikan masalah dalam bisnis dan perusahaan, yang<br /> yang tentunya relevan dengan kemampuan saya antara lain: ux researcher, marketing, basic of finance, business<br /> pengembangan, sales account manager hal ini dibuktikan dengan pengalaman pengembangan dan magang<br /> dan pengalaman magang yang telah saya lakukan sebelumnya. Saya siap untuk berkontribusi pada perusahaan Anda.
Februari 2025
Telkom University
S1 • Administrasi Bisnis • IPK 3.84
Juni 2024 - September 2024
Sales Account Manager
PT Telekomunikasi Indonesia (Persero) Tbk • Magang
Create Minutes of meeting ( MoM ) every meeting between account manager (AM)
and customer so that there is no miscomunication to be continue.
• Create subscription letters, services, and nota dinas to the company that will be
continued to the customer.
• Calculate SBR BULK to see the number of discounts given whether it is in accordance
with company standards.
• Recapitulation of old draft contract files so that they can be updated again.
• Create a mapping team for support because of the change of customers managed by
AM (account manager).
Media
Februari 2024 - Juni 2024
Ux Researcher
PT. XL- Axiata Tbk • Magang
● Create user personas in the Live ON segment based on occupation, age, behavior when
purchasing internet packages and using applications.
● Conduct Usability Testing and A/B Testing to measure the user experience with interview
directly to user of several digital platforms such as SiDOMPUL, AXISNET, and My XL
Prioritas, and identify obstacles faced by users.
● Analyze Usability Testing data and formulate conclusions, insights, and
recommendations to improve performance and user-friendliness for each application