Curriculum Vitae
Afifah Garda Sabila
Media Social
I'm Afifah, Ensure dynamic and results-driven professional with a strong background in digital marketing, finance, and customer service across diverse industries including banking, insurance, and manufacturing. Proven ability to develop and execute effective digital marketing strategies, driving significant growth in sales, social media engagement, and brand visibility. Skilled in managing online content, coordinating team operations, and optimizing workflows. Experienced in client relationship management, financial operations, and cross-selling products. Adept at working collaboratively across departments while maintaining a keen focus on customer satisfaction and business compliance.
Februari 2020
Universitas Bung Hatta
S1 • Hukum • IPK 3.46
November 2024 - Sekarang
Digital Marketing
PT Trinusa Inovasi Indonesia • Full Time
As a Digital Marketing Specialist, I developed and implemented strategies that increased both online and offline sales by 30% and boosted social media followers by 60%. I created targeted content for B2B and B2C audiences, managed social media campaigns, and oversaw daily operations including financial tracking, team coordination, and compliance support—ensuring smooth and effective marketing execution.
Agustus 2024 - Oktober 2024
Bancassurance Consultant
PT AIA • Full Time
At AIA, I partnered with bank staff to promote and offer insurance products directly to customers. My responsibilities included assessing client needs, recommending tailored insurance solutions, and supporting bank employees through product training. I ensured all sales activities complied with regulatory standards while building strong client relationships to drive trust and policy conversion.
Media
Maret 2021 - Maret 2024
Frontliner
PT Bank Negara Indonesia (Persero) Tbk • Full Time
Over the course of three years at BNI, I served in dual roles as a Teller and Digital Assistant. As a Teller, I processed over 50 daily financial transactions with precision, provided customer support for cash-related services, and actively promoted banking products to meet sales targets, achieving a 95% customer satisfaction rate. In my role as a Digital Assistant, I guided customers in using digital banking platforms, resolved technical issues with a 90% success rate, and educated users about online banking features—contributing to a 15% increase in digital transactions. I consistently prioritized service accuracy, customer trust, and regulatory compliance across both roles.